The Adult Luxury website is operated by Adult Luxury in South Africa, which is responsible for managing your personal information.

We have implemented a Privacy Policy to outline how we handle the data collected by Adult Luxury and explain why we need certain personal information from you. It is important that you review this Privacy Policy prior to using the Adult Luxury website.

Adult Luxury is committed to protecting your personal data and ensuring its confidentiality and safety.

Personal information we collect:

When you visit the Adult Luxury, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage.

This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual.

If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website.

Users who are uncertain about what information is mandatory are welcome to contact us.

Your rights & Privacy Policy:
For your security, we don’t take any credit card numbers over the phone or by email.

If you pay via credit card, our secure site will take you to our 3rd party payment page for you to enter your card details after selecting the “Place Order” button.

3D secure payment confirmation will also happen here. Upon completion you will be taken to the order confirmation page.

3D Secure? What’s That?
It’s an authentication system that adds an extra layer of protection against fraud.

All banks use 3D Secure Code to protect their clients, which is great for us but not so good for credit card fraudsters.

To activate your Secure Internet Shopping, contact your Bank to activate your Credit Card with 3D SecureCode. You can usually do this on your online banking system. You will need your cellphone handy as your Bank will contact you via SMS with your Secure Code.

Proof Of Payment

Shopping with Adult Luxury is a seamless and convenient process, especially when paying by credit card. There is no need to worry about sending us proof of payment, as it happens automatically.

However, if you choose to pay by EFT or direct deposit, we kindly ask that you email us your proof of payment to ensure a smooth transaction.

Without the proof of payment, we will have to wait for your payment to reflect on our bank statement, which may take up to 3 days depending on your bank.

For payments made in a foreign currency, we will need to wait for it to clear in our account before processing your order.

Our priority is to provide our customers with a hassle-free shopping experience, and providing the necessary documentation allows us to do so efficiently. We appreciate your cooperation and understanding in this matter.

Can I Pay COD?
We outsource delivery to third party couriers, so they cannot accept payment. All orders need to be paid for before they are dispatched, so Cash On Delivery is not possible.

Fraud & Security Checks
We do strict fraud checks to prevent criminal and fraudulent activity, as well as using 3D Secure to reduce fraud. We report all fraudulent activity to the necessary officials.

If you would like to exercise this right, please contact us through the contact information below.


Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information. And always secure your devices. Especially phones and laptops.

Information security:

At our company headquarters is in South Africa, we have 70 branches world wide we take the security and protection of your information very seriously. We have implemented strict measures to ensure that any personal information you provide us with is kept safe and secure.

This includes storing all information on our computer servers in a controlled and secure environment, which is protected from unauthorized access, use, or disclosure. In addition, we have put in place reasonable administrative, technical, and physical safeguards to further protect against unauthorized access, use, modification, and personal data disclosure. However, it’s important to note that even with these precautions in place, we cannot guarantee that data transmission over the Internet or wireless network is completely secure.

While we do everything in our power to safeguard your information, there is always a risk associated with transferring data online.

That being said, we are committed to continually reviewing and improving our security measures to provide the best possible protection for your information. Your trust and privacy are of utmost importance to us.

Legal disclosure:

We may reveal any data that we gather, utilize, or obtain if it is necessary or allowed by law, such as to adhere to a legal order or similar procedure, and when we genuinely believe that disclosing it is essential to safeguard our rights, ensure your safety and the safety of others, investigate fraudulent activities, or respond to a request from the government.


Contact information:
If you wish to learn more about this Policy or have any concerns regarding your individual rights and Personal Information, please feel free to email us or contact our headquarters in South Africa.